BILLSKING / POLICIES

Privacy Policy

How BillsKing collects, uses and protects personal data, in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Last updated: 6 November 2026

1. Who we are

BillsKing operates https://billsking.com and is the data fiduciary for the account information described below. For the business records you enter about your own customers, suppliers and staff, you decide why and how they are used, and we process them on your behalf to provide the service.

2. What we collect

Account details: name, business name, email address, phone number (if given) and your password, stored only as a secure one-way hash.
Business records you enter: invoices, purchases, items, parties, payments, GST and bank details, and attachments you upload.
Security and usage information: sign-in times, device/browser type, network (IP) address, and pages used, kept to protect accounts and fix problems.
Messages you send to support.

3. Why we use it

To create and run your account and the features you use;
to send essential account emails: email verification, password reset and new sign-in alerts;
to keep the service secure, prevent misuse and investigate errors;
to back up your data and restore it when needed;
to meet legal obligations, such as tax records for fees you pay us.

We do not sell personal data and we do not use your business records for advertising.

4. Consent

When you create an account you agree to this policy. You can withdraw consent at any time by closing your account (see section 8); this does not affect processing already done, and some records may be kept where the law requires.

5. Where your data is stored

Your data is stored on servers in Mumbai, India (Amazon Web Services, Asia Pacific – Mumbai). Continuous encrypted backups are kept in a private storage bucket in the same region. Account emails are sent through Amazon Simple Email Service (Mumbai).

6. Who we share it with

Service providers that host and run BillsKing for us (Amazon Web Services for servers, backups and email), under their security terms;
people you choose to share with, such as staff logins you create or your CA when you use sharing features;
authorities, when required by law or to protect rights and safety.

Each company's records are kept separate; one customer cannot see another customer's data.

7. How long we keep it

While your account is active, we keep your data so you can use it.
Point-in-time cloud backups are kept for 7 days and daily server snapshots for a limited period; deleted data disappears from them as they roll over.
Security logs of sign-ins and page use are kept for up to 90 days.
After you close your account, your data is deleted within 30 days, except records we must keep by law (for example invoices for fees you paid us).

8. Your rights

You can ask us to:

give you a summary of your personal data and how we use it;
correct or update inaccurate data (most details can be changed in your account);
erase your personal data and close your account;
nominate another person to exercise your rights if you die or become unable to;
explain any decision or concern through our grievance process.

Write to digitdopes@gmail.com from your registered email. We reply within 30 days and may need to confirm your identity. You can also download your company data any time from Backup & restore.

9. Security

We use encrypted connections (HTTPS), hashed passwords, separation between companies, optional two-step sign-in for administrators, limits on repeated sign-in attempts, protection against harmful uploads, continuous backups and monitoring. No system is perfectly secure; please use a strong password and keep it private. If a personal data breach affects you, we will inform you and the authorities as the law requires.

10. Cookies

We use only essential cookies that keep you signed in and protect forms from misuse. We do not use advertising or tracking cookies.

11. Children

BillsKing is for businesses and people aged 18 or over. We do not knowingly collect data from children.

12. Changes and contact

We will post updates here with a new date and tell you about significant changes. Questions, requests or complaints: digitdopes@gmail.com · 9288298880. See the Grievance Redressal page for our Grievance Officer. If you are not satisfied, you may approach the Data Protection Board of India once it is available to the public.